Guide

Business email in Bangladesh

What it costs, what to check before you buy, and how to move without losing mail.

Why a company address is worth paying for

A free address puts someone else's brand on every invoice you send.

Most small companies in Bangladesh start on a free consumer mailbox, and it works until it doesn't. The trouble is rarely the mail itself — it is everything attached to it. An address on a free provider belongs to the person who created it, not the company. When that person leaves, the mail leaves with them, and there is no administrator who can get it back.

An address on a domain the company owns behaves differently. The company controls who has a mailbox, who keeps it, and where it is hosted. Changing provider becomes a DNS change instead of telling every customer a new address.

What business email costs

Mailora is ৳199 to ৳799 per mailbox per month, billed in taka.

Business email is normally priced per mailbox per month. The number that matters is not the headline price but the price times the number of people who need an address, because that is what you pay every month.

PlanPer mailbox / monthStorageAI actions / month
Starter৳19930 GB50
Business৳44960 GB250
Enterprise AI৳799100 GB600

Yearly billing is charged at ten months' price for twelve months. A 30-day trial runs without a card, so the first bill only arrives once the mail is actually working.

Billed in taka. Providers that price in dollars leave you exposed to the exchange rate and, for many businesses here, to the difficulty of paying by international card at all.

What to check before you buy

Five questions that separate a real mail service from a reseller.
  1. Does it work with the apps your team already uses? Ask for IMAP and SMTP, not webmail alone. Without them, nobody can use Outlook, Thunderbird, Apple Mail or the mail app on their phone.
  2. Do you get your own DKIM keys? A domain that signs its own mail is treated very differently by Gmail and Outlook than one that does not.
  3. Can you see and fix your DNS records yourself? Deliverability problems are almost always DNS problems. If the provider cannot show you which record is wrong, you will be guessing.
  4. Can you leave? If the domain is yours and mail is reachable over IMAP, you can copy everything out. If either is not true, you are locked in.
  5. Who answers when mail stops? Mail failing is not like a website being slow. Messages bounce back to the sender and are gone.

Moving without losing mail

Copy first, switch the MX record second. Never the other way round.

The order matters more than the tooling. Copy the existing mailboxes across while the old provider is still receiving, check that what arrived is complete, and only then change the MX record so new mail comes to the new server. Nothing is deleted at the old provider by copying, so a mistake at that stage costs time and not messages.

The step people miss is the clean-up. A domain that has been on another provider usually still carries their MX, SPF and often DMARC records. Adding new records beside the old ones does not switch anything over — see below.

The setup guide walks through the records in order →

Why mail from your own domain goes to spam

Usually leftovers from the previous provider, not the new one.

Three faults account for most of it, and all three are invisible unless you look:

  • An old MX record with a lower priority number. Smaller numbers win. An MX of 0 oldserver beside 10 newserver sends every incoming message to the old machine, and the new mailbox simply looks empty.
  • Two SPF records. The specification says a domain has one. With two, receivers treat SPF as broken and neither record helps you — worse than having none.
  • Two DMARC records. Same outcome: the policy is ignored entirely.
Check before blaming the provider. These faults survive a change of provider because they live in DNS, not in the mail server. A domain can pass every test on the new provider's side and still lose mail to an old record.

Where Mailora fits

Mail on servers HostGet runs, priced in taka, with an AI assistant included.

Mailora is a service of HostGet, a hosting company in Dhaka. Mail runs on servers HostGet operates directly rather than being resold from a third-party mail provider, and every domain gets its own DKIM keys.

Each plan includes a monthly allowance of AI actions — drafting replies, summarising long threads, and sorting the inbox by what needs attention first. The allowance is in the price; there is no separate AI subscription.

The admin console shows the exact DNS records your domain needs and checks them against live DNS, including the two faults above that most tools miss.

Start the 30-day trial

Questions

How much does business email cost in Bangladesh?

On Mailora, ৳199 to ৳799 per mailbox per month depending on storage and AI allowance, billed in taka. Yearly billing costs ten months for twelve.

Can I keep my existing address?

Yes, if you own the domain. The addresses stay exactly as they are; only the server behind them changes.

Will I lose my old mail?

No, provided the old mailbox is still reachable over IMAP. Mail is copied before the MX record changes, and copying does not delete anything at the old provider.

Does it work with Outlook, Thunderbird and phones?

Yes — IMAP on port 993 (SSL/TLS) and SMTP on port 587 (STARTTLS), or 465 for SSL/TLS. Both incoming and outgoing need the mailbox password.

Is POP3 supported?

No, on purpose. POP3 downloads mail and removes it from the server, which breaks the moment someone opens the same mailbox on a second device.